Chief Implementation Officer
3 weeks ago
Role Overview
The JAM l Recruitment Specialists is seeking a highly experienced Chief Implementation Officer to join their team. This individual will be responsible for leading the implementation of SaaS products across Europe, focusing on high-class implementations.
About the Company
The company is an award-winning Series B SaaS company based in London, offering a custom tech stack and hybrid work environment.
Salary
We are offering a competitive salary range of £120,000 - £180,000 per annum, depending on experience.
Job Description
The successful candidate will:
- Become deeply expert in the product suite, guiding customers through start-to-finish implementations.
- Lead an implementation team delivering projects at pace and scale as they roll out the enterprise product offering across Europe.
- Work closely with clients to understand requirements and oversee the implementation process.
- Have a strong voice on the Product team, suggesting world-class solutions to improve onboarding and implementations.
- Lead the development of all implementation processes, streamlining and adding value to customers.
Required Skills and Qualifications
The ideal candidate will have:
- Proven project and programme management skills within the SaaS implementation and delivery space.
- Extensive experience in stakeholder engagement and management within an implementation programme environment.
- Experience leading project teams within a Product & Engineering setup.
Benefits
This role offers a generous holiday allowance, flexible working hours, and opportunities for professional growth.
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