Chief Implementation Officer

3 weeks ago


London, Greater London, United Kingdom The JAM l Recruitment Specialists Full time

Role Overview

The JAM l Recruitment Specialists is seeking a highly experienced Chief Implementation Officer to join their team. This individual will be responsible for leading the implementation of SaaS products across Europe, focusing on high-class implementations.

About the Company

The company is an award-winning Series B SaaS company based in London, offering a custom tech stack and hybrid work environment.

Salary

We are offering a competitive salary range of £120,000 - £180,000 per annum, depending on experience.

Job Description

The successful candidate will:

  • Become deeply expert in the product suite, guiding customers through start-to-finish implementations.
  • Lead an implementation team delivering projects at pace and scale as they roll out the enterprise product offering across Europe.
  • Work closely with clients to understand requirements and oversee the implementation process.
  • Have a strong voice on the Product team, suggesting world-class solutions to improve onboarding and implementations.
  • Lead the development of all implementation processes, streamlining and adding value to customers.

Required Skills and Qualifications

The ideal candidate will have:

  • Proven project and programme management skills within the SaaS implementation and delivery space.
  • Extensive experience in stakeholder engagement and management within an implementation programme environment.
  • Experience leading project teams within a Product & Engineering setup.

Benefits

This role offers a generous holiday allowance, flexible working hours, and opportunities for professional growth.



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