Insurance Solutions Expert

4 weeks ago

London, Greater London, United Kingdom FintechOS Full time

About the Role

The Solution Consultant for the Insurance Industry is a key position at FintechOS, responsible for the requirements elicitation process and working closely with clients to create a functional solution design for the system that leverages FintechOS capabilities.

This role involves facilitating client meetings, documenting solution specifications, and providing in-depth guidance for the development team. The ideal candidate will have a deep understanding of FintechOS technology capabilities and how to best use them to achieve the expected result and maximize client impact.

Key Responsibilities

  • Conduct discovery and analysis workshops to understand client needs and requirements.
  • Perform gap analysis to identify areas where FintechOS can be configured or extended to meet client needs.
  • Translate business and functional requirements from clients to FintechOS platform capabilities.
  • Capture non-functional requirements and define data exchanges with 3rd party systems.
  • Provide specifications for the development team and assist with functional clarification during the delivery process.
  • Deliver standard or custom onsite and online training for customers to foster customer self-sufficiency.
  • Enable FintechOS partners to utilize the FintechOS platform effectively.
  • Help create new professional expert content and improve current methodologies, frameworks, best practices, and documentation specific to the role.
  • Collaborate with Customer and Partner Success teams to answer technical queries and advise on approaches to respond to customer challenges.
  • Onboard new colleagues on the role by delivering required training and coaching and mentoring them.
  • Provide constant feedback to Product teams to enable them to improve FintechOS products.

Requirements

  • At least 5 years of work experience, preferably in the insurance or financial services industry.
  • Product Management, Business Analysis, or consulting experience is desirable.
  • Participated in multiple end-to-end digital transformation projects from solution to go live using different methodologies.
  • Proficient in English (written and spoken), additional language skills are a plus.

About FintechOS

FintechOS is a global leader in fintech enablement, with a mission to make fintech innovation available to every company. We strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers.

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