Hospitality Team Lead

1 week ago


Birmingham, Birmingham, United Kingdom Sizzling Pub & Grill Full time

Located in the heart of the UK, we are looking for a skilled Hospitality Team Lead to join our team at Sizzling Pub & Grill.

As a key member of our management team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience. You will lead a team of dedicated professionals who share your passion for providing outstanding hospitality.

We offer a competitive salary package, including a base salary of £25,000 per annum, plus benefits such as 20% discount off all food and drinks, Wagestream, and free shares.

In this role, you will be responsible for:

  • Leading a team of servers, bartenders, and hosts/hostesses to deliver exceptional customer service;
  • Maintaining high standards of cleanliness and safety throughout the restaurant and bar areas;
  • Managing inventory and supplies to ensure efficient operations;
  • Collaborating with other departments to achieve business objectives;
  • Developing and implementing strategies to improve customer satisfaction and loyalty.

You will be a strong leader with excellent communication and interpersonal skills, able to motivate and inspire your team to achieve excellence. You will also have a proven track record of success in a similar role, with a strong understanding of hospitality industry trends and best practices.

If you are passionate about delivering exceptional customer service and leading a high-performing team, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.


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