Retail Sales Assistant

3 weeks ago


Grays, Thurrock, United Kingdom Dreams Ltd Full time
About Dreams Ltd

We are a leading bed retailer in the UK, dedicated to making bedtimes better for our customers. Our team of sleep-savvy Bed Experts are passionate about helping customers find the perfect mattress and bedding solutions. We are owned by the world's largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases, and headboards every week.

Job Overview

We are seeking a motivated and customer-focused Sales Assistant to join our team in Lakeside. As a Sales Assistant, you will be responsible for providing exceptional customer service, working closely with customers to understand their needs, and advising them on high-value purchases. You will also be responsible for maintaining a clean and organized store environment, and contributing to the overall success of the store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work closely with customers to understand their needs and preferences, and provide personalized recommendations on bedding solutions.
  • Maintain a clean and organized store environment, including general housekeeping and cleaning tasks.
  • Contribute to the overall success of the store, including meeting sales targets and achieving key performance indicators.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic knowledge of bedding products and services, with a willingness to learn and develop skills.
  • Ability to work a flexible schedule, including weekends and bank holidays.
What We Offer
  • Competitive salary and commission structure.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounts on Dreams products and services.


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