Client Development Manager

4 days ago

Chelmsford, Essex, United Kingdom Birketts Full time
Job Description

Job Title: Client Development Manager

About the Role:

As a Client Development Manager at Birketts, you will be responsible for developing and executing strategies to grow our client relationships and drive revenue growth. This is a key role in our Client Development Team, working closely with Enterprise Client Partners and Client Relationship Teams to deliver exceptional client experiences.

Key Responsibilities:

  • Proactively contribute to the development of client plans, working collaboratively with cross-functional teams to drive revenue growth and improve client satisfaction.
  • Build strong relationships with key decision-makers and stakeholders, understanding their business needs and developing strategies to meet those needs.
  • Collaborate with our research agencies to deliver client feedback initiatives and bespoke client feedback projects, analyzing data and providing insights to inform business decisions.
  • Manage client budgets, ensuring return on investment and driving business growth.
  • Develop and deliver training programs to improve client relationship management skills, ensuring our teams have the tools and expertise needed to deliver exceptional client experiences.

Requirements:

  • Proven experience in client development, with a strong track record of driving revenue growth and improving client satisfaction.
  • Excellent communication and relationship-building skills, with the ability to influence senior stakeholders and drive business growth.
  • Strong strategic thinking and problem-solving skills, with the ability to analyze data and develop insights to inform business decisions.
  • Ability to work collaboratively with cross-functional teams, driving business growth and improving client satisfaction.

What We Offer:

Birketts is a flexible business that offers a range of benefits, including 25 days' holiday, private healthcare, and a pension scheme. We welcome applications from diverse candidates and are committed to creating an inclusive workplace culture.

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