Retail Store Operations Manager

17 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Job Title: Retail Store Operations Manager

About the Role:
The successful candidate will be responsible for driving retail store targets, delivering exceptional customer service, and maintaining store operations. Key responsibilities include sales and profit management, customer service excellence, and ensuring the store is well merchandised and commercially correct.

Key Responsibilities:
• Sales and Profit Management: Drive and achieve retail store targets by strategically analyzing sales reports and making informed decisions to improve sales performance.
• Customer Service Excellence: Deliver the finest level of customer service to customers, ensuring a positive shopping experience and promoting loyalty to the brand.
• Store Operations: Maintain the store's overall appearance, including visual merchandising and commercial standards, to ensure a consistent and engaging customer experience.
• Team Leadership: Assist in training and coaching the store team to enhance their skills and career development, while supporting the Store Manager in leading the team to achieve store targets.

About Claire's:
Claire's is a leading high street fashion retailer with over 3000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics products. Our core customer range spans from children to young women, and we encourage all store members to wear our product.

What We Offer:
We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience, plus a range of benefits, including opportunities for career growth and development, as well as a fun and dynamic work environment.

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