Chief Technology Innovation Officer

1 month ago


London, Greater London, United Kingdom Women's Aid Full time

We are seeking a Chief Technology Innovation Officer to join Women's Aid in Corporate Services.

 

Role Overview

We are looking for someone with expertise in delivering high-quality IT support services through effective contract management of our outsourcing company, including the resolution of any remaining on-boarding issues.

You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation.

You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages.

Responsibilities
  • Lead technology expert for the organisation, shaping our response to technology challenges and driving strategy execution
  • Effective contract management of the outsourcing company, resolving any remaining on-boarding issues
  • IT security practices, regulatory compliance, and cyber security protocols
  • Trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions
  • Advice and technical guidance to teams managing their own applications and systems
  • Procurement of new IT software solutions
  • Management responsibility for Refuge's Data and Performance team, ensuring we continue to report to funders on standards of performance across our services

 

Requirements

To be successful in this role, you will have:

  • A proven track record in delivering high-quality IT support services
  • Strong understanding of IT security practices, regulatory compliance, and cyber security protocols
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

 

What We Offer

We offer a competitive salary of £85,000 per annum, reflecting the importance of this role in driving our technology innovation agenda. This is a full-time, permanent position based at home, with a requirement to attend our Head Office in Vauxhall, London once a week. In addition, you will receive a range of benefits, including

  • Annual leave entitlement
  • Sick leave entitlement
  • Pension scheme
  • Life assurance
  • Employee assistance programme

 



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