Executive Hotel Operations Leader
2 weeks ago
About the Role
We are seeking an exceptional General Manager to lead our team at Hampton By Hilton Blackburn. The successful candidate will have a strong passion for delivering exceptional guest experiences, a proven track record of driving hotel performance, and the ability to inspire and motivate a team to achieve excellence.
Key Responsibilities
- Drive hotel performance through effective management of the hotel team, ensuring seamless operations and exceptional guest experiences.
- Develop and implement strategies to increase revenue, improve profitability, and enhance guest satisfaction.
- Lead by example, demonstrating a strong work ethic, a focus on customer service, and a commitment to excellence.
- Collaborate with the hotel team to identify and implement process improvements, ensuring efficient operations and high levels of guest satisfaction.
- Develop and maintain strong relationships with key stakeholders, including guests, owners, and partners.
- Stay up-to-date with industry trends, best practices, and regulatory requirements, ensuring the hotel remains a leader in the market.
Requirements
- At least 2+ years of experience as a General Manager in a hotel environment.
- Proven track record of driving hotel performance, improving profitability, and enhancing guest satisfaction.
- Strong leadership and management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, owners, and partners.
- Ability to work in a fast-paced environment, with a strong focus on customer service and employee satisfaction.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Recognition and reward for outstanding performance.
- Collaborative and dynamic work environment.
- Access to industry-leading training and development programs.
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