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Sales Representative

2 months ago

Grays, Thurrock, United Kingdom Sleep.8 Full time
About Sleep.8

We're a forward-thinking company dedicated to revolutionizing the way people sleep and live healthier lives. Our commitment to teamwork, innovation, and customer satisfaction sets us apart from the competition.

Job Summary

We're seeking a highly motivated and customer-centric Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Customer Engagement:
    • Develop and maintain a deep understanding of our products and services to provide personalized recommendations to customers.
    • Actively engage with customers in a friendly and professional manner to build lasting relationships.
    • Listen to customer needs and provide solutions that meet their expectations.
  • Product Knowledge:
    • Stay up-to-date on product features, benefits, and technical specifications to effectively communicate with customers.
    • Develop and maintain a comprehensive knowledge of our product range, including mattresses, beds, bedding, and sleep accessories.
  • Team Support:
    • Collaborate with fellow team members to achieve shared goals and create a positive work environment.
    • Share knowledge, best practices, and provide mutual support to drive sales growth and customer satisfaction.
  • Operational Excellence:
    • Maintain a clean, organized, and aesthetically pleasing store display that showcases our products.
    • Ensure that products are properly priced, stocked, and presented to meet customer expectations.
  • Sales Performance:
    • Meet or exceed sales targets by actively engaging with customers, providing product demonstrations, and guiding them through the purchasing process.
    • Create a friendly, non-pushy sales environment that emphasizes a genuine commitment to customer well-being.
  • Honesty and Integrity:
    • Uphold honesty and integrity as fundamental values in all customer interactions and business practices.
    • Provide transparent information to customers, fostering trust and loyalty.
    Requirements
    • Previous retail or sales experience is a plus, but not required.
    • Excellent communication and interpersonal skills.
    • Passion for promoting well-being through quality sleep.
    • Strong product knowledge and the ability to learn and adapt to new information.
    • Ability to work in a fast-paced, customer-oriented environment.
    • Basic computer and point-of-sale system proficiency.
    Benefits
    • Mental Wellbeing Support with our Employee Assistance Programme.
    • Generous discounts available with our partnership programme.
    • 20% discount for employees on the lowest selling price of any Sleep.8 products.
    • Incentive scheme based on performance.
    • Company Sick Pay Scheme.