Data Centre Operations Specialist

3 weeks ago


Exeter, Devon, United Kingdom Focus Group Full time

We're looking for an experienced IT professional to join our Data Centre team at Focus Group. As a Technical Support Advisor, you will play a crucial role in ensuring the smooth operation of customer infrastructure, providing technical support, and interacting with customers.

  • Key Responsibilities:
    • Equipment Management: Racking and unracking equipment, patching cables, and remote hands support.
    • Networking Tasks: Small Cisco firewall changes, updating access rules, and core Cisco network management.
    • Basic Server & Network Support: Providing support with server, storage, and networking equipment, including DHCP, DNS, and related technologies.

Our company culture values teamwork, knowledge-sharing, and customer-centric service delivery. The successful candidate will receive a salary of up to £25,000 per annum, dependent on experience, and enjoy a range of benefits, including regular socials and a pension platform.



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