Insurance Claims Specialist

2 weeks ago


Cwmbran, Torfaen County Borough, United Kingdom Acorn by Synergie Full time
Job Opportunity

Claims Technician

Up to £25,000 per annum basic

Cwmbran

Monday to Friday, 8.30am to 5pm

Acorn by Synergie is partnering with a leading construction company to recruit a Claims Technician for their insurance division. As a key member of the team, you will be responsible for managing insurance claims, liaising with customers, clients, and suppliers, and ensuring timely progression of claims.

Key Responsibilities:

Manage all aspects of an insurance claim, ensuring timely progression and effective communication with stakeholders.

Field incoming and make outbound calls to progress claim status and provide updates to customers and clients.

Update records of claims progress and milestones on our dedicated Claims Management System, including conversation notes and electronic files.

Collaborate with suppliers to facilitate claim progression and manage relationships with field management and diary management teams.

Provide regular updates to policyholders and insurer clients on key claim milestones.

Requirements:

Experience in claims insurance market or financial sector in a customer service capacity.

Strong understanding of Microsoft Office, specifically Excel.

Ideal candidates will have experience in complaint management and resolution in an FCA regulated industry and producing and reporting on internal team performance (MI).

To be considered, please submit your up-to-date CV.

Acorn by Synergie acts as an employment agency for permanent recruitment.



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