Senior Product Compliance Director
1 month ago
Ocado Retail Limited is seeking a highly skilled Senior Product Compliance Director to join their team. This role plays a crucial part in ensuring the safety, quality, and compliance of all products listed on Ocado.
The successful candidate will work closely with various departments and external industry groups to maintain high standards and drive continuous improvement in food safety and quality processes.
Key Responsibilities:- Deputise for the Head of Product Technical & Compliance where required, supporting incident risk assessment and management as needed.
- Manage a team of Compliance Technologists to ensure the safety, quality, and legality of Ocado Own Brand and branded products.
- Lead the overall product governance process, monitoring, reporting, and escalating when necessary.
- Maintain and develop product safety and quality standards, policies, and procedures in alignment with regulatory requirements and industry best practices.
- Collaborate with suppliers and internal stakeholders to address and resolve food safety or quality issues.
- Lead operational excellence projects to reduce customer complaints and increase customer satisfaction.
- Be responsible for the delivery, execution, and continual improvement of the crisis management procedure related to products.
- Bachelor's degree in Food Science, Food Technology, Microbiology, or a related field.
- Minimum 8 years of experience in food safety and quality assurance.
- Strong knowledge of UK and EU food regulations.
- Detail-oriented and able to manage multiple projects.
- Professional certification in food safety is desirable.
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