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Logistics Coordinator

2 months ago

West Bromwich, Sandwell, United Kingdom GPW Recruitment Full time
Job Title: Stores & Delivery Operative

We are seeking a highly organized and detail-oriented Stores & Delivery Operative to join our team in Birmingham. As a key member of our logistics team, you will be responsible for ensuring the smooth delivery of goods to our customers.

Key Responsibilities:
  • Effectively represent the company brand in terms of appearance, conduct, and communication when attending customer sites.
  • Accurately operate the Indysoft commercial laboratory software in accordance with company policy.
  • Attend customer premises to collect equipment for calibration and return post-calibration.
  • Process equipment being sent to a third-party laboratory, ensuring all documentation is present and correct.
  • Despatch customers' equipment using the Indysoft commercial laboratory software prior to delivery.
  • Manage sub-contracted relations, including obtaining quotations, providing purchase orders, and updating outstanding items.
  • Ensure accurate recording and capture of relevant information for enquiries using Salesforce, Baan, Microsoft Office, and other data systems.
Requirements:
  • 5 GCSE qualifications at grades A*-C / 4-9, or equivalent.
  • Prior experience in a similar role and within a service-driven and highly customer-focused environment.
  • Full UK DVLC with previous experience of nationwide multi-drop van driving.
  • Relevant business, logistics, or stock control qualifications.
  • Excellent customer service skills, preferably for an engineering or manufacturing company.
  • Good IT skills, including MS Word, MS Excel, Outlook, and CRM software.
  • Excellent written and verbal communication, with excellent attention to detail.
  • Good organizational skills, able to prioritize, multitask, and work to deadlines.
What We Offer:
  • Salary up to £25,000 per annum (dependent on experience).
  • 40 hours per week, Monday to Friday 8am - 4:30pm (possible flexi-time).
  • Occasional overtime (Monday to Friday at 1x, Saturday at 1.5x, and Sunday and bank holidays at 2x).
  • 26 days' holiday plus bank holidays.
  • In-house and external training provided.
  • Enhanced company pension (up to 11% employer contribution if employee contributes 7%).
  • Life assurance (6x basic salary).
  • Salary sacrifice healthcare scheme (BHSF).
  • Company sick pay after a qualifying period of one year.