Client Engagement and Ad Format Specialist
2 weeks ago
We are seeking a skilled professional to fill the position of Client Engagement and Ad Format Specialist at SeenThis AB. As a key member of our Delivery team, you will be responsible for handling various technical tasks to ensure seamless client operations and support for our evolving product.
Key Responsibilities:
- Provide technical support and troubleshooting for clients and internal teams.
- Develop and maintain technical documentation for clients and sales teams, including support guides, FAQs, creative specifications, and training materials.
- Oversee the implementation of new ad formats across global publisher networks.
- Offer technical assistance for API and DCO client integrations, addressing updates and inquiries.
- Engage with clients to understand and educate them on technical requirements, strengthening client relationships across Swedish and international markets.
Requirements:
- Approximately 2-3 years of experience in a similar role within ad tech.
- Experience in ad tech and technical support, with familiarity in ad-serving systems like Google Ad Manager, Adform, or The Trade Desk.
- Full proficiency in English.
- Ability to manage projects independently and collaborate effectively with cross-functional teams.
- Strong communication skills and a proactive approach to customer relationships.
Salary: €60,000 - €80,000 per year.
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