Airport Operations Manager

2 days ago


Bristol, Bristol, United Kingdom ABM Full time
Company Overview

ABM is a leading provider of integrated facility services, dedicated to improving the spaces and places that matter most. With a commitment to diversity and inclusion, we strive to create a positive work environment for our employees.

Salary

The estimated annual salary for this position is £60,000.00, reflecting the importance of this role in our team.

Job Description

This exciting opportunity requires an experienced professional to oversee the effective operation of our Bristol Airport service. As Assistant General Manager, you will be responsible for driving a culture of excellence in customer service, maintaining open relationships with airlines and the airport authority, and ensuring compliance with all relevant regulations.

You will lead a team of staff, optimizing staffing resources and ensuring seamless delivery of services. Your expertise in ABM software and Microsoft Office applications will be invaluable in this role.

In addition to your technical skills, you will be expected to promote a culture of service excellence, maintain a professional image, and champion legendary service. This includes engaging with airlines, establishing good relationships with clients, and attending quarterly/monthly meetings as a representative of ABM.

As a key member of our management team, you will provide detailed weekly and monthly reports, ensuring full compliance with ABM policies and procedures. You will also be responsible for daily data analysis using Power BI and identifying performance deviations.

Your experience in people management will enable you to implement and monitor key performance indicators, manage absence and annual leave, and conduct audits to ensure adherence to standards.



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