IT Service Delivery Expert

7 days ago


Tewkesbury, Gloucestershire, United Kingdom Bromford Full time
About the Job

Bromford is seeking a highly motivated IT Service Delivery Expert to join our team. As a Help Desk Engineer, you will play a critical role in ensuring the seamless delivery of IT services to our colleagues.

Your key responsibilities will include:

  • Providing technical support and assistance to colleagues across various IT platforms.
  • Analyzing and resolving complex IT issues using industry-leading tools and techniques.
  • Developing and maintaining detailed documentation of all IT-related activities.
  • Collaborating with cross-functional teams to improve overall IT service delivery.

As a member of our team, you will have opportunities to develop your skills in ITIL practices, learn from experienced professionals, and contribute to the creation of support documentation. We expect our ideal candidate to have a strong understanding of computer systems, networks, and software applications, as well as excellent problem-solving and communication skills.

This is a challenging yet rewarding opportunity to make a real difference in the world of IT. We offer a competitive salary, estimated at £28,000 - £35,000 per year, depending on experience and qualifications. This is a full-time, 2-year fixed-term contract, including part-time study. You will be based in our Tewkesbury office with regular home working available.



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