Field Service Technician
4 weeks ago
Job Title: Field Service Technician - Teesside
Job Summary: We are seeking a highly motivated and customer-focused Field Service Technician to join our team in Teesside. As a Field Service Technician, you will be responsible for installing and maintaining our services, ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Install and maintain our services, including broadband and mobile networks
- Diagnose and repair technical issues, ensuring minimal downtime for our customers
- Provide exceptional customer service, responding to customer queries and concerns in a timely and professional manner
- Work collaboratively with our technical team to resolve complex technical issues
- Document processes and follow company standard procedures and protocols
Requirements:
- UK Manual driving licence with no more than 8 points
- Organised individual with a customer-focus, who is motivated to help others
- Ability to build great relationships with customers
- Comfortable working at heights and outside in all weathers
What We Offer:
- Competitive salary of £29,000, plus overtime and performance-based commission
- Company van and fuel card
- 25 days of annual leave, including your birthday and all UK bank holidays
- First-rate pension programme with up to 10% matching contributions
- Access to wellbeing benefits, including the Unmind App and BUPA medical coverage
How to Apply: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you.
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