Frontline Receptionist

3 weeks ago


Tilbury, Thurrock, United Kingdom Focus Resourcing Limited Full time
Job Description

This is a unique opportunity to join our team as a Hospitality Assistant, where you will play a vital role in providing exceptional customer service and support to visitors from around the world.

We are looking for a dedicated individual who can create a welcoming environment, ensuring the centre is clean and tidy, and providing assistance with various tasks.

Responsibilities and Expectations
  • Provide outstanding customer service, responding to visitor needs and concerns in a professional and respectful manner
  • Maintain a clean and organised workspace, adhering to health and safety standards and company policies
  • Collaborate with colleagues to achieve common goals, sharing knowledge and expertise to drive success
  • Process payments and exchange currency, managing cash handling and financial transactions
  • Continuously develop and improve your skills and knowledge, staying up-to-date with industry trends and best practices
What We're Looking For
  • Excellent customer service and communication skills, with the ability to work effectively in a team
  • Experience in retail or hospitality, with a strong understanding of customer needs and expectations
  • Ability to multitask, prioritising tasks and managing time effectively in a fast-paced environment
  • Ability to work independently, with minimal supervision, while also being a collaborative team member
Our Benefits
  • A competitive hourly rate of £11.44, paid on a part-time basis (16 hours per week)
  • Parking available on site, making it easy to commute to work