Financial Operations Manager

3 weeks ago

Birmingham, Birmingham, United Kingdom Team ITG Full time

As a key member of Team ITG, you will play a pivotal role in driving financial excellence within our organisation. Your primary responsibility will be to oversee the Group Sales Ledger, ensuring seamless financial operations and effective credit control processes. You will also provide guidance and support to existing staff across Accounts Payable & Credit Control, set performance targets, and collaborate with cross-functional teams to drive business growth.

Key Responsibilities:

Group Sales Ledger

  • Issue all Sales Invoices for ITG UK across 2 platforms, ensuring timely and accurate financial transactions.
  • Be a key stakeholder in the onboarding of new clients & franchise clients, fostering strong relationships and driving business growth.
  • Identify and implement efficiency initiatives to speed up the order to cash cycle, improving financial performance and reducing costs.
  • Assist in the development and implementation of a robust inter-company invoicing process, ensuring compliance and accuracy.
  • Control Invoicing process for overseas subsidiaries, managing complex financial transactions and ensuring timely payments.

Staff Support and Development:

  • Provide guidance, mentorship, and training to the AP, AR and Treasury teams, enhancing their skills and knowledge.
  • Foster a positive work environment and promote professional growth, ensuring a motivated and engaged team.
  • Address staff inquiries and concerns promptly, providing excellent customer service and support.

Credit Control Performance:

  • Monitor credit control processes, including collections, invoicing, and payment reconciliation, ensuring accurate and timely financial transactions.
  • Provide medium-term Inflow forecasting, helping to drive business growth and financial planning.
  • Analyse credit risk and recommend improvements to minimise bad debt, ensuring financial stability and growth.
  • Collaborate with Credit Control Team and other stakeholders to optimise credit policies, driving business success.

Service Level Agreements (SLAs):

  • Develop and maintain SLAs with internal stakeholders, ensuring timely and accurate financial transactions.
  • Ensure timely and accurate financial transactions, meeting business needs and expectations.
  • Resolve customer-related inquiries within agreed-upon timeframes, providing excellent customer service and support.

Finance Systems Management:

  • Work with the Group FC and others to help develop the usage of the Finance System (Sage Intacct) to support billings/collection/payment, improving financial performance and reducing costs.
  • Streamline processes to enhance efficiency and accuracy, ensuring seamless financial operations.

Requirements:

  • Proven experience in finance shared services or similar roles, with a strong track record of financial excellence.
  • Strong analytical skills and attention to detail, with the ability to manage complex financial transactions.
  • Strong Excel proficiency (xlookup, sumifs etc), with the ability to analyse and interpret financial data.
  • Excellent communication and interpersonal abilities, with the ability to work effectively with cross-functional teams.
  • Proficiency in financial systems, (Useful but not required - Sage Intacct/Synergist), with the ability to adapt to new systems and technologies.
  • Ability to manage large volumes of data effectively, with the ability to analyse and interpret complex financial information.
  • Ability to work autonomously, with the ability to make decisions and take ownership of financial operations.

Benefits:

Work's a treat

On top of a competitive salary, you can expect a whole load of perks:

  • 25 days' holiday + bank holidays – we understand the importance of you getting some down time.
  • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
  • Pension Scheme – helping you save towards your retirement home in the sun
  • Corporate Medical Cash Plan – claim back the cost of your medical treatments.
  • Smart Working Options – spend up to 40% of your working week from home.
  • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme – our people are at the heart of everything we do, so if you're happy, we're happy.
  • Cycle to Work Scheme – save on the cost of biking to work.
  • Monthly Employee Awards - Employee of the Month programme with £250 bonus
  • Raising money for charity including a paid Volunteer Day – we're all about giving back... and having lots of fun in the process
  • Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
  • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
  • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

#LI-SC1

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