Field Service Operations Manager

3 weeks ago


Hull, Kingston upon Hull, United Kingdom IMPACT FORK TRUCKS LIMITED Full time
Job Title: Field Service Operations Manager

We are seeking a highly skilled and experienced Field Service Operations Manager to join our team. As a key member of our management structure, you will be responsible for the overall service operation in our Northern region.

The successful candidate will have a technical background from within materials handling or similar, with previous experience in leadership and management roles. You will be required to motivate and organise teams and individuals, while promoting communication and performance.

A commercial outlook and mindset is essential, as you will be responsible for driving profitable growth of the service operation and wider region.

Key Responsibilities:

  • To manage and support a team of field-based engineers, providing guidance and direction as needed.
  • To maintain strong relationships with customers, ensuring their needs and expectations are met.
  • To develop and implement strategies to drive business growth and improve operational efficiency.

About Us:

Impact Handling has grown to become one of the leading providers of material handling equipment in the UK. With a nationwide network of strategically placed depots, we are proud to support our customers across the country.

Benefits:

  • A competitive salary of up to £42k per annum.
  • A vehicle provided for business use.
  • A performance bonus scheme.
  • A comprehensive training program.
  • Opportunities for career progression.
  • A benefits portal offering a range of employee benefits.

We offer a supportive and inclusive work environment, where our people are valued and empowered to succeed. If you are a motivated and ambitious individual with a passion for delivering exceptional customer service, we would love to hear from you.



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