Airport Sales Team Lead
4 days ago
Company Overview
">At Europcar, we're not just a car rental company – we're a team of passionate professionals dedicated to delivering exceptional customer experiences. Our Luton Airport location is a hub for high-volume sales, and we're seeking a skilled Performance Manager to join our team.
About the Role
">We offer a competitive basic salary, along with a range of benefits that will make your career and personal life easier. You'll receive a fully electric company car, on-site charging (subject to availability), an uncapped commission scheme, and many more perks.
Key Responsibilities
">- ">
- Lead a team of rental sales agents to deliver five-star customer service.">
- Work closely with the Station Manager to achieve incremental sales RPD targets.">
- Maximise incremental sales through effective training, coaching, and staff development.">
- Manage staff performance through documented reviews and corrective actions.">
- B uild an effective team through the promotion of a 'Serviced Based Sales' culture.">
- Support the Company's culture of 'Continuous Improvement' through daily communication with staff through dedicated coaching and feedback sessions.">
Requirements
">To succeed in this role, you'll need:
A full, valid clean driving licence, with a minimum of 4 years driving experience is required
">Ability to communicate effectively with people at all levels
">Strong customer service skills
">A positive management style
">Ability to motivate and gain commitment from the team through leading by example
">Good organisation skills
">Ability to think on your feet and work both individually and as part of a team
">Skilled in multi-tasking
">Ability to think about finding solutions rather than problems
">Professional approach
">Proven track record of driving great sales
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