Quality Assurance Manager

1 day ago


Maidenhead, Windsor and Maidenhead, United Kingdom Insight Select Full time
About This Opportunity

As a seasoned professional in customer service, you have a unique chance to join Insight Select as a Quality Assurance Manager (Homes). In this critical role, you will play a pivotal part in ensuring the delivery of exceptional quality homes to our valued customers.

Key Responsibilities:
  • Delivering Quality Homes: Collaborating with cross-functional teams to deliver high-quality homes that meet our rigorous standards.
  • Customer Support: Providing dedicated support to customers throughout their homebuying journey, addressing any snagging and defect concerns promptly.
  • Contractor Coordination: Effectively coordinating with contractors to complete snagging or replacement works efficiently.
  • Defect Prevention: Proactively identifying potential defects and working closely with the team to implement preventive measures.
  • Communication: Maintaining seamless communication with contractors, customers, and internal stakeholders to ensure smooth project execution.
Requirements:
  • Experience: A proven track record in a customer-facing role, preferably in property or real estate.
  • Defect Management: Experience in defect management is highly desirable.
  • Strong Communication: Outstanding interpersonal and communication skills, enabling effective collaboration with diverse stakeholders.
  • Candidate Requirements: Ability to work autonomously, think critically, and prioritize tasks effectively in a fast-paced environment.
Salary Package:
  • Annual Salary: £52,500 - £57,000.
  • Benefits: Comprehensive benefits package, including health insurance, pension scheme, and generous annual leave allowance.


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