Research Support Assistant

7 days ago


Edinburgh, Edinburgh, United Kingdom British Heart Foundation Full time

Are you passionate about supporting lifesaving research? We are seeking a highly motivated Research Support Assistant to join our volunteer team. As a key member of our front-of-house team, you will provide exceptional customer service and support our customers with their queries. In this role, you will be responsible for dealing with face-to-face, phone, and online enquiries, supported by the team. You will also assist with reception and front-of-house duties, helping around the cashier desk and completing administration procedures accurately.

We offer a range of benefits to our volunteers, including:

  • A 25% discount on donated goods and 10% discount on New Goods in our shops
  • Unlimited, free, and confidential support by Retail Trust
  • Access to training and development
  • Reasonable travel expenses reimbursed
  • Refreshments available
  • Volunteer certificates, references, and long service awards provided
  • Access to discounts with other retailers

We estimate that this role is worth £9-11 per hour based on similar roles in the area. If you have excellent communication skills and a passion for delivering high-quality customer service, we would love to hear from you

About British Heart Foundation:

We fund research into heart and circulatory diseases, such as heart disease, stroke, and vascular dementia. Our charity has funded over £100 million of research each year, making us one of the largest independent funders of cardiovascular research in the UK.


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