Delivering Outstanding Customer Experience
2 weeks ago
About Us
Greene King is a leading pub retailer and brewer with a rich history dating back to 1799. Our mission is to create a world-class hospitality experience for our customers.
We're seeking a talented individual to join our team as a Bar Staff member. As a key contributor, you'll be responsible for delivering outstanding customer experiences and ensuring every visit is memorable.
The estimated salary for this role is £19,000 per annum, depending on experience and qualifications.
Key Responsibilities
- Provide customers with a personalized experience each time they visit.
- Offer recommendations to customers and prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food, and looking after customers while they dine with us.
- Ensure the bar is always safe, legal, and clean, and address any issues promptly.
Requirements
- Willingness to learn and expand your skills.
- A great eye for detail and passion for giving great service.
- A positive can-do attitude and ability to work collaboratively as part of a team.
- Excellent communication and interpersonal skills.
- Basic maths skills for handling transactions and managing stock.
- Knowledge of various alcoholic and non-alcoholic beverages.
- Understanding of bar operations and customer service principles.
- Familiarity with health and safety regulations in a bar setting.
Our Culture
- A chance to further your career across our well-known brands through training and development opportunities.
- Discounts on all our brands for you and your loved ones.
- An employee assistance program providing mental health, well-being, financial, and legal support.
- Retail discounts and exclusive offers with various partners.
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