Delivering Outstanding Customer Experience

2 weeks ago


Perth, Perth and Kinross, United Kingdom greene king Full time

About Us

Greene King is a leading pub retailer and brewer with a rich history dating back to 1799. Our mission is to create a world-class hospitality experience for our customers.

We're seeking a talented individual to join our team as a Bar Staff member. As a key contributor, you'll be responsible for delivering outstanding customer experiences and ensuring every visit is memorable.

The estimated salary for this role is £19,000 per annum, depending on experience and qualifications.

Key Responsibilities

  • Provide customers with a personalized experience each time they visit.
  • Offer recommendations to customers and prepare and present drinks that meet specifications and customer expectations.
  • Assist in greeting, serving food, and looking after customers while they dine with us.
  • Ensure the bar is always safe, legal, and clean, and address any issues promptly.

Requirements

  • Willingness to learn and expand your skills.
  • A great eye for detail and passion for giving great service.
  • A positive can-do attitude and ability to work collaboratively as part of a team.
  • Excellent communication and interpersonal skills.
  • Basic maths skills for handling transactions and managing stock.
  • Knowledge of various alcoholic and non-alcoholic beverages.
  • Understanding of bar operations and customer service principles.
  • Familiarity with health and safety regulations in a bar setting.

Our Culture

  • A chance to further your career across our well-known brands through training and development opportunities.
  • Discounts on all our brands for you and your loved ones.
  • An employee assistance program providing mental health, well-being, financial, and legal support.
  • Retail discounts and exclusive offers with various partners.


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