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Hospitality Manager

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our team at Stonegate Group. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support and develop your team to achieve high standards of customer service
  • Work closely with the management team to create and deliver business plans and objectives
  • Ensure compliance with company policies and procedures in the absence of management
  • Contribute to the creation of a welcoming and inclusive atmosphere for our guests

Requirements

  • At least 18 years old
  • Passion for delivering exceptional customer experiences
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. We pride ourselves on providing a warm and welcoming environment for our guests, with a focus on delivering exceptional customer experiences.

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program