Service Lead

5 days ago


Telford, Telford and Wrekin, United Kingdom Trident Housing Association Limited Full time
Job Title: Service Lead - Vulnerable Support Services

 

About the Role:

In this dynamic and rewarding role as a Service Lead, you will have the opportunity to make a meaningful difference in the lives of vulnerable individuals in Telford & Wrekin. As a leader within our team, you will oversee the delivery of high-quality floating support services, ensuring that contractual compliance is maintained.

 

Key Responsibilities:
  • Lead a dedicated team to deliver person-centred floating support services that prevent homelessness and enable clients to thrive in their communities.
  • Maintain strategic oversight of service delivery, producing high-level reports, and representing the organisation at external meetings.
  • Ensure financial oversight of the service, managing budgets and monitoring income streams.
  • Embed trauma-informed and strength-based approaches to help customers achieve positive outcomes and maintain independent living.
  • Build and maintain strong relationships with local authorities, housing providers, and health services.

 

About You:

You will be a motivated and experienced leader, capable of managing floating support services that make a meaningful difference in the lives of vulnerable people. You'll bring excellent communication skills, financial experience, and a strong understanding of safeguarding protocols.

 

Benefits:
  • A competitive salary of £39,475.60 per annum, plus £1,680 car allowance.
  • An estimated total remuneration package of around £41,155.60 per annum.
  • 34 days annual leave, plus the option to purchase up to 5 additional days.
  • Birthday leave, New Home leave, Life assurance (3 x salary), Employee Assistance programme, and Employee Wellbeing programme.
  • Flexible Working options.

 

About Us:

Trident Group has over 60 years' experience of delivering homes, services, and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. We employ more than 750 staff, work with over 150 volunteers, and provide training places and apprenticeships for many more. Our annual turnover is over £37m, and we own assets worth close to £190m.


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