Business Operations Analyst
3 days ago
Job Overview:
We are seeking a highly skilled Business Operations Analyst to join our team at Loftware, the world's largest cloud-based Enterprise Labeling and Artwork Management provider. As an integral part of our organization, you will play a crucial role in supporting our global delivery of services to meet target revenue and performance goals.
About Us:
Leveraging over 35 years of expertise, Loftware helps companies improve accuracy, traceability, and compliance while enhancing labeling quality, speed, and efficiency. With a global presence spanning US, UK, Germany, Slovenia, China, and Singapore, we offer an end-to-end labeling solution platform for companies of all sizes.
Salary Range:
$80,000 - $120,000 per annum, depending on experience.
Key Responsibilities:
- Support the Forecast, Resource Utilisation, and Billing Operations for PS teams
- Document and maintain strategies and insights used to guide PS teams to achieve targets
- Analyze operations, gather data, and provide recommendations for improvement
- Develop and implement effective tracking, reporting, and communication tools
- Contribute to capacity planning process and standard tool set
- Proactively identify issues, research, document findings, and recommend solutions
- Train employees on new systems and processes
Requirements:
- Bachelor's degree or equivalent experience
- Minimum 3 years of professional experience in Operations Analyst or similar role
- A detail-oriented approach with a strong focus on results
- Good verbal and written communication skills
- Strong analytical skills with ability to translate data into actionable insights
- Knowledge of financial & resource modelling and forecasting
- Proficiency in Microsoft Office applications
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