Senior Operations Manager
7 days ago
Hooray is acting as an agency on behalf of a leading luxury hotel. The hotel is committed to delivering a high-quality but informal guest experience, and we are seeking someone who can communicate effectively with a wide range of stakeholders.
Salary InformationThe annual salary for this position is estimated to be around £60,000-£80,000, depending on experience.
About the RoleWe are looking for a Senior Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of the hotel, including leading and inspiring department heads and their teams, fostering a positive work environment, and managing staffing levels to meet business needs.
Key responsibilities include:
- Leading and inspiring department heads and their teams to consistently deliver exceptional guest service
- Fostering a positive and professional work environment by setting clear expectations and providing ongoing coaching
- Driving high standards across all areas of the hotel
- Managing staffing levels, schedules, and resources to meet business needs
- Monitoring guest feedback to continually enhance service delivery and resolve issues proactively
We offer an excellent benefits package, including on-site parking, opportunities for further career development, and a competitive salary of up to £70,000 per annum.
Apply NowFor more information and to apply, please submit your application, including an up-to-date copy of your CV.
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