Senior Travel Operations Manager

2 days ago


London, Greater London, United Kingdom Travel Trade Recruitment Limited Full time
Exciting Opportunity in Hertfordshire

A well-established independent travel agency based in Hertfordshire is seeking an experienced, sales-focused, target-driven retail travel professional who is a strong and inspiring leader with previous travel retail sales management experience.

You should have previous experience in booking holidays face to face or on the telephone with a passion for travel, as well as outstanding customer service skills and experience in people management.

Job Responsibilities:
  • Manage a small team of travel consultants
  • Book all aspects of a holiday face to face or on the phone
  • Promote the business to new markets and attend trade events
  • Organise daily workloads and delegate work to appropriate personnel
  • Monitor Team/individual performance throughout the day to ensure maximum productivity, enthusiasm, and motivation
Requirements:
  • Experience as a Team Leader, Assistant Manager, or Branch Manager
  • Proven sales experience in travel
  • Excellent understanding of the travel industry
  • Self-motivated and good ability to multitask
  • Effective questioning & listening skills
  • The ability to work under pressure
What We Offer:
  • A very competitive basic salary of £32,000 - £35,000 (Depending on experience) + bonuses
  • FAM trips
  • Staff Parking
Working Hours:

Monday - Friday: 9am - 5:00pm
Saturday: 9am - 3pm
Closed Sundays and Bank Holidays.



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