Senior Travel Operations Manager
2 days ago
A well-established independent travel agency based in Hertfordshire is seeking an experienced, sales-focused, target-driven retail travel professional who is a strong and inspiring leader with previous travel retail sales management experience.
You should have previous experience in booking holidays face to face or on the telephone with a passion for travel, as well as outstanding customer service skills and experience in people management.
Job Responsibilities:- Manage a small team of travel consultants
- Book all aspects of a holiday face to face or on the phone
- Promote the business to new markets and attend trade events
- Organise daily workloads and delegate work to appropriate personnel
- Monitor Team/individual performance throughout the day to ensure maximum productivity, enthusiasm, and motivation
- Experience as a Team Leader, Assistant Manager, or Branch Manager
- Proven sales experience in travel
- Excellent understanding of the travel industry
- Self-motivated and good ability to multitask
- Effective questioning & listening skills
- The ability to work under pressure
- A very competitive basic salary of £32,000 - £35,000 (Depending on experience) + bonuses
- FAM trips
- Staff Parking
Monday - Friday: 9am - 5:00pm
Saturday: 9am - 3pm
Closed Sundays and Bank Holidays.
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