Warehouse Operations Manager

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom NEXT Full time

About the Role:

The Stock Manager plays a pivotal role in supporting the growth of our online business, ensuring our customers receive exceptional online experiences and customer service. This involves supporting and encouraging the team to meet performance targets, ensuring timely refunds for returned items and efficient packaging for online orders.

Key Responsibilities:

  • Support the Store management team across back-of-house areas and maintain effective communication with the Store Manager.
  • Manage a team to deliver accurate stock processes in a safe, operationally efficient environment where targets are consistently met.
  • Create an atmosphere where team members feel supported, motivated, and inspired to excel.
  • Demonstrate a hands-on approach to commercial and operational activities, adapting to change and working collaboratively with the team.
  • Ensure timely and accurate communication to meet business needs.

About You:

  • You are passionate about our customers, our people, and our products, inspiring and motivating others with your energetic approach to work.
  • You are an effective communicator, friendly, calm, and efficient, with the ability to work naturally with people at all levels.
  • You are a team player who thrives in a result-driven, fast-paced environment, adapting quickly to new objectives and bringing the team along with you.
  • You possess the ability to problem-solve, make sound business decisions, and confidently challenge processes to drive business growth.
  • You are an effective multitasker who can plan, organize, and prioritize your workload.

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship.

What's Next:

Our in-store recruitment team will review the successfully completed online applications, contacting those who match the job criteria closest to arrange a Telephone or Video Interview. This may progress to an in-store Assessment.



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