Customer Experience Champion

7 days ago


Omagh, United Kingdom EG Group Full time
About EG Group

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1952, we've been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible.

We're a team of unique individuals who bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor and make every shift high flyin' and high fryin'. We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers.

Salary & Benefits

As a Team Member, you can expect an hourly rate of £11.44 for those aged 21+, £10.84 for those aged 18-20, and £7.27 for those aged 16-17. You'll also enjoy a range of benefits, including:

  • A free meal every shift
  • 25% staff discount
  • 24/7 wellbeing support
  • Cashback on everyday essentials
  • Access to our Employee Assistance Platform for support on health, social, family, and wealth
Job Description

We're not looking for years of experience - just real people who are up for getting stuck in, delivering a great experience for our customers, and being part of our awesome team. As a Customer Experience Champion, you will:

  1. Delight our guests front of house by optimising guest experience, handling cash, cleaning, and maintaining food safety
  2. Run the engine that is middle of house by managing food prep and cleaning, with top communication, speed & accuracy, all whilst maintaining food safety
  3. Create that finger lickin' chicken by preparing food, cleaning, communicating with your team, and maintaining food safety
Be Original

It's not just what you do at KFC. It's the way you do it. Unapologetically you, undeniably original. We welcome you to join us and bring your energy, grit, spirit, and story to the table.

We offer flexible schedules, cross-training, and the chance to earn qualifications. Our restaurants have over 200 discounted brands, including fashion, fitness, days out, and groceries. You'll also get gym discounts of up to 25%, technology discounts, and more

We're a company that values our people and offers a range of benefits to support their well-being. Join us and be part of a team that's always looking for ways to improve and innovate.



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