Senior Field Care Manager

3 weeks ago


Reading, Reading, United Kingdom CV-Library Full time

Senior Field Care Manager

We are seeking a dedicated and experienced Senior Field Care Manager to support the management team in the day-to-day operations of a high-quality private domiciliary care service.

Key Responsibilities:

  1. Work closely with the owners and managers to coordinate the development of the service.
  2. Assist in care planning and conduct risk assessments ensuring compliance with relevant legal and regulatory requirements.
  3. Perform quality assurance visits for clients and manage complaints and incidents.
  4. Provide inspired leadership to the team ensuring exceptional service is delivered to clients.
  5. Support the recruitment and training of Care Professionals and the office team.
  6. Ensure that policies and procedures are adhered to by all employees.
  7. Conduct assessments, spot checks, shadow shifts, and care plan reviews.

Requirements:

  1. Extensive care experience with a proven track record in providing consistent excellent customer service.
  2. Good knowledge and understanding of compliance and legislative requirements of the Care Standards regulations.
  3. Strong skills or experience in conducting care assessment and care planning.
  4. Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite.
  5. A driving licence and access to a vehicle.
  6. Supervisor experience of care teams.

What We Offer:

Competitive salary of £30,000 - £34,000 yearly plus revenue-based team bonus. Opportunities for professional development.

Our client is a leading provider of domiciliary care services, committed to delivering the highest standards of care and service, focusing on person-centred care.



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