Product Technician

4 weeks ago


Alfreton, Derbyshire, United Kingdom Eurocell Group PLC Full time
Product Technician Job Description

We are seeking a highly skilled Product Technician to join our Technical Team at Eurocell Group PLC. As a Product Technician, you will play a crucial role in providing technical advice, resolving technical queries, and producing sales samples.

Key Responsibilities:
  • Offer technical advice to resolve technical queries
  • Produce sales samples
  • Conduct product and technical training, compliant to company installation requirements and standards
  • Inspect and survey properties and products to resolve customer queries
  • Record and report as required
  • Produce product samples for testing and evaluation
Requirements:
  • Excellent communication skills on all levels
  • Previous Windows Fabricator experience with a technical mindset
  • Higher Secondary Education (A Levels, Apprenticeship or relevant on-the-job experience)
  • High degree of attention to detail
  • Competent level of relevant on-the-job training and experience
  • Previous experience of checking accuracy of team outputs
  • Analytical, with strong report writing skills
  • Able to problem-solve and implement solutions
What We Offer:
  • A very competitive basic salary of £25,000 - £30,000
  • Minimum 25 days paid leave each year, plus statutory holidays
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on-the-job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team
  • Excellent opportunities to grow with us, and progress your career

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