Post-Market Surveillance Manager
5 days ago
Oxford Nanopore Technologies is a leading biotechnology company that specializes in the development of innovative sequencing technologies. Our company is headquartered at the Oxford Science Park, with satellite offices and a commercial presence in many global locations.
We are seeking a highly skilled and experienced Post-Market Surveillance Manager to join our Regulatory Affairs team. The successful candidate will be responsible for coordinating all post-market activities, ensuring compliance with regulatory requirements, and providing regular report updates to the Regulatory Affairs Manager and the wider business.
Key Responsibilities:- Post-Market Surveillance: Organize and coordinate post-market surveillance tasks aligned to our Quality Management System (QMS) policies, procedures, processes, and international regulations.
- Product Compliance: Ensure that the requirements of individual products Post Market Surveillance plans are met.
- Collaboration and Communication: Work closely with our technical services and external key strategic partners to ensure PMS information is captured, triaged, escalated, and completed appropriately.
- Investigations and Reporting: Coordinate cross-functional teams to ensure investigations that include detailed information gathering, analysis, and reporting are conducted and concluded satisfactorily.
- Customer Feedback and Reporting: Work with the Regulatory Affairs Manager to establish and maintain PMS information sources for actively gathering customer feedback, monitoring, and reporting of product field performance.
- Vigilance Reporting: Provide information in a timely manner to the Regulatory Affairs Manager for use in the development of any required vigilance reporting.
- Training and Development: Educate other members of staff in the requirements of PMS activities.
- Process Improvement: Work alongside the Regulatory Affairs Manager and Quality Assurance team to maintain PMS procedures and processes and propose process enhancement/improvements where necessary.
- Reporting and Presentations: Build PMS reports, with updates as required by those products PMS plans, and contribute to management review meetings through preparation and presentation of PMS information.
- Regulatory Experience: A good grounding in IVD device regulations, specifically post-market surveillance requirements, with several years' experience working in a regulatory affairs team within the diagnostics industry.
- Regulatory Knowledge: A strong and solid understanding of 21CFR, IVDR, and ISO 13485.
- Key Skills: Strong communication, excellent writing skills, effective team worker across multi-disciplinary teams, excellent analytical/problem-solving skills, strong persuasion skills, and ability to make and take decisions but also understanding of when to escalate.
- Attractive Bonus: A competitive bonus scheme.
- Generous Pension Contributions: A comprehensive pension plan.
- Private Healthcare: A private healthcare package.
- Excellent Starting Salary: A competitive salary package.
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