Business Change Specialist

2 weeks ago


Bury, Borough of Bury, United Kingdom Car Benefit Solutions Full time

We are seeking a skilled and analytical Graduate Business Analyst to join our team at Car Benefit Solutions. As a key member of our team, you will play a crucial role in driving business change initiatives that enhance efficiency and create value.

About the Role

This exciting opportunity involves developing technical and non-technical solutions to business problems by defining, analysing, and documenting requirements. You will work closely with stakeholders to understand and document their current system/processes, and their future requirements and priorities.

As a Graduate Business Analyst, you will be responsible for managing the documented solution into a Live environment, including training, piloting, benefits measurement, and project closure. This role requires excellent organisational and time management skills, as well as strong communication and interpersonal skills to interact with internal and external contacts.

Key Responsibilities

  • Investigate root causes of problems, identify where a business need exists, and shape the project to address this need.
  • Research, analyse, and define current and proposed business processes; apply gap analysis to identify actions required to implement the revised processes.
  • Develop and maintain relationships with stakeholders to ensure buy-in, maintain credibility, influence outcomes, and manage expectations.
  • Use a range of tools and techniques such as swim lane diagrams, requirements catalogues, user-stories, and wire frames etc. of new/existing systems or processes to elicit, analyse, define, manage, and document requirements for business and IT change initiatives.
  • Support business staff in testing business and IT changes to ensure acceptability and support the deployment of the changes to ensure a smooth transition.

Requirements

To succeed in this role, you will need:

  • Degree educated to 2:1 or above (essential).
  • Able to analyse and problem solve both day to day and strategic business issues.
  • Inquisitive and confident nature where you are not afraid to ask questions.
  • Self-motivated, results and delivery-focused with a commitment to the quality of work and attention to detail.
  • Excellent organisational and time management skills with the ability to manage multiple tasks efficiently with minimal guidance.
  • Competent user of the whole MS Office suite, including MS Visio.

Benefits

You will receive a competitive salary of £24,000 per annum, working 35 hours per week, Monday to Friday, in a hybrid role with a mix of office and home working each week, dependent on business requirements.

We offer a dynamic and supportive environment, with opportunities for growth and development, and a commitment to customer centricity across all areas of the role and interactions with internal and external customers.



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