Help Desk Operations Lead
4 days ago
We are committed to helping our customers achieve their goals.
We believe that every customer interaction is an opportunity to build trust and loyalty.
Our team of experts works closely with our customers to understand their needs and provide tailored solutions.
Job Requirements:
- Our ideal candidate will have excellent communication skills and be able to work effectively in a team environment
- The successful candidate will be able to assist customers with day-to-day transactions and queries
- They will also be able to provide excellent customer outcomes at all times and build strong relationships with customers
What We Offer:
- A competitive salary of £22,813 per annum, plus bonuses and benefits
- Annual bonus scheme to reward your hard work and dedication
- Life assurance for peace of mind
- Matched pension contributions to secure your future
- 25 days annual leave plus bank holidays and your birthday off
- A wellbeing hour to spend on personal activities
- Access to online GP and Physiotherapy services
- Flexible benefits package, including Cycle2Work and healthcare checks
- Free fruit and hot drinks throughout the day
- Paid volunteering days and matched charity fundraising
- Free parking
Why Choose Us:
- We celebrate individual and team successes with generous recognition schemes
- Excellent in-house training and development opportunities
- Range of external qualifications to support career progression
- Personal development plans to help achieve career goals
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