Field Maintenance Specialist

3 weeks ago


Taunton, Somerset, United Kingdom Nationwide Platforms Full time
About the Role

Nationwide Platforms is looking for a skilled Mobile Service Engineer to join our team, based in the Taunton area.

As a Mobile Service Engineer, you will visit customer sites, carry out maintenance, repairs, and inspections on our powered access machines, and ensure that all work is completed to a high standard.

Key Responsibilities:

  • Fault-finding, servicing, repairs, and maintenance of a range of powered access equipment within the depot and on customer sites.
  • Routine service and maintenance of all equipment and products.
  • Completion of relevant supporting paperwork in line with company procedures.
  • Refurbishment of equipment and products where necessary.
  • Promotion of teamwork between colleagues across all depots, ensuring delivery of an effective workshop performance.
  • Liaison with relevant team members to estimate and advise on equipment repair costs, providing recommendations regarding write-off, damage, and recharge to customers.
  • Maintenance of the van, ensuring it is fully equipped with spare parts at all times.
  • Maintenance of service records and daily worksheets, ensuring they are populated and updated onto systems.
  • Adherence to company guidelines on Health & Safety at Work.
  • Adherence to damage process, highlighting product damage.
  • Maintenance of maximum productivity in line with company targets.
  • Representation of the company, portraying a professional and business-like image to all customers, potential customers, and other people encountered during work.
  • Leadership in promoting 'Your Safety is our Priority' by setting a good example.
  • Performance of other tasks and duties as required.

Requirements:

  • Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
  • Experience in plant, diesel engineering, auto-electrics, hydraulics, and diagnostics/fault finding.
  • Ability to prioritise tasks and work well under pressure.
  • Good interpersonal skills and understanding of excellent customer service.

What We Offer:

  • A competitive salary of £45,000 - £55,000 per annum (dependent on experience).
  • A comprehensive benefits package, including a van, fuel card, on-call allowance, 25 days holiday, bank holidays, life assurance, health insurance, and auto-enrolment pension.
  • Ongoing training and development opportunities.
  • A chance to work for a market leader in the powered access industry.


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