Pub Operations Manager
6 days ago
We are seeking an experienced and skilled Pub Operations Manager to join our team at The Hideout in Derby.
About UsAt Stonegate Group, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out.
Our venues are unique and have their own identity, which we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live, it's on, and we are the place to watch it.
The RoleThis is a fantastic opportunity to lead a high-performing team and drive results in a dynamic and fast-paced environment. As a Pub Operations Manager, you will be responsible for ensuring the highest standards of customer service and product quality, while also driving sales growth and profitability.
You will work closely with the management team to develop and implement strategies to improve operational efficiency, manage costs, and enhance customer experience.
Key Responsibilities- Lead and motivate a high-performing team to deliver exceptional customer service and achieve sales targets
- Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer experience
- Manage and control inventory, stock levels, and supplier relationships
- Maintain a safe and clean working environment, adhering to health and safety regulations
- Monitor and report on key performance indicators (KPIs) such as sales, customer satisfaction, and staff retention
As a valued member of our team, you will enjoy a competitive salary of £35,000 - £40,000 per annum, depending on experience, plus benefits including:
- Award-winning training and development programmes
- Realistic and achievable bonus scheme
- 25% off food and drink for you and all your friends across 800+ sites
- Referral scheme of up to £1,000 per person
- Dental insurance
- Employee Assistance – Licensed Trade Charity
We are proud to be one of the biggest operators of pubs, bars, and late-night venues in the UK, with leading brands like Slug & Lettuce, Be At One, and Popworld. Join our team and be part of a dynamic and exciting industry
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