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Repair Communications Specialist
1 week ago
We're looking for a skilled Repair Communications Specialist to join our Beaverbrooks Repairs team. In this role, you'll be responsible for responding to customer inquiries, confirming estimates, and providing updates on repair status.
Main Responsibilities:
- Communicate with stores, manufacturers, and workshops via phone and email
- Confirm customer estimates to stores
- Advise on general enquiries and queries
- Chase outstanding customer repairs with suppliers
- Process post: sort and divide store repair parcels
- Generate and update reports relating to customer repairs
About Us
We're a leading retailer with a reputation for excellence. Our team is passionate about delivering outstanding customer service, and we're committed to making a positive impact in our communities.