Domestic Appliance Service Specialist
4 weeks ago
About the Role
Pacifica, one of the UK's largest providers of outsourced support and repair of domestic appliances, is seeking an experienced field-based domestic appliance engineer to join their team. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
About You
You will work collaboratively with our teams to deliver a first-class service to our customers, be a good communicator with a can-do attitude, enthusiasm for problem-solving, and the passion to repair our customers' appliances first time. A minimum of 2 years' recent experience in the white goods repair sector in a field-based capacity and up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers are required.
What You Will Receive
Competitive salary of £26,000 - £35,000 per annum depending on skill set and experience for a 40-hour week. Uncapped Bonus scheme available to increase your earnings. OTE of up to £50,000 per annum. Working 8-hour day (usually 9am-5pm), Monday - Friday. Pre-planned routes and drive time are included. Intime daily parts delivery to a designated parts collection point local to your location. Company van, including air-conditioning, electric windows, and car play, fuel card, uniform, specialist tools, mobile tablet, and PPE are all supplied.
Further Benefits
Company Pension scheme, Private Van use (optional, subject to HMRC Tax rules), up to 33 days annual holiday allowance including 8 bank holidays, Wellbeing and fantastic work-life balance, Excellent opportunities for progression and promotion within our business, Death in service benefit at 3x salary, Company online retailer saving portal, Complimentary MAP (Multi Appliance Protection) for your own home appliances, Costa card gift cards - monthly nominations by Team Managers, Entry into Monthly Cash Prize Draw, Van stock supplied and automatically replenished based on your personal usage, Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process, Easy to use in-house engineer software for repair visits, No Sales targets for customer consumables, Pre-order against your own jobs, Specialist manufacturer training, and City and Guilds Assured Training scheme.
About Pacifica
We operate a City and Guilds Assured Training scheme, providing additional product upskilling if required, enabling you to expand your existing product skill set. We work with a small selection of the world's leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona.
Requirements
A full UK Manual Driving Licence with no more than 6 points is required.
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