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Reliability and Scalability Expert

2 months ago

Longford, Telford and Wrekin, United Kingdom FIS Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our innovative Capital Markets production operations team at FIS. As a key member of our team, you will be responsible for managing our clients in both private and public cloud environments.

Key Responsibilities
  • Participate in day-to-day activities of operating various production environments to maintain high stability, reduce Service Downtime, and improve Quality of Service for FIS clients.
  • Work with bleeding-edge technology, coding, configuring, implementing, maintaining, and supporting various systems.
  • Lead the day-to-day operations of the team for changes and incidents, including participating in incident triage calls and following up on root cause analysis.
  • Configure and deploy product releases into production and verify for quality work.
  • Participate in data center and infrastructure change activities.
  • Develop monitoring and alerting for various application production environments.
  • Identify repetitive non-value adding tasks and automate them using coding and scripting.
  • Actively participate and contribute in team meetings and team-building activities.
Requirements
  • Strong knowledge and experience in supporting Microsoft Windows Server.
  • Strong Microsoft PowerShell experience.
  • Site Reliability Engineer will focus on scalability, high availability, performance, stability, and reliability of software applications.
  • Proven experience and knowledge of designing, building, and supporting application infrastructure in a private and Azure public cloud.
  • Change management experience on ITSM tools like Service Now.
  • Experience initiating and leading or participating in the resolution of incidents.
  • Experience developing and implementing effective monitoring on standard tools similar to Splunk, Dynatrace, and Azure cloud-native monitoring tools.
  • Knowledge and skills to comfortably work on Windows, SQL Server.
  • Ability to query, script, and deploy in Microsoft SQL Server.
  • To be a self-starter and someone who can run with minimal supervision.
Preferred Qualifications
  • Hands-on experience in developing and implementing production monitoring.
  • Experience and good understanding of networking.
  • Hands-on PowerShell, MS SQL programming experience.
  • General knowledge of financial applications.
  • LaserFiche experience.
About FIS

FIS is a leading provider of financial services technology solutions. We are committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

We offer a work environment built on collaboration, flexibility, and respect. Our team members have the opportunity to work on challenging projects, develop their technical skills, and contribute to the success of our organization.