Store Operations Manager

2 weeks ago


Exeter, Devon, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the store from the shop floor, ensuring that customer expectations are exceeded, and that the store runs smoothly.

Key Responsibilities

  • Work in a fast-paced retail environment, with a focus on delivering excellent customer service.
  • Take ownership of running duty shifts, coordinating the team to achieve sales and customer service targets.
  • Be there for customers, listening to their needs and helping to resolve any issues.
  • Look for ways to improve service, including coaching colleagues and providing feedback to the team.
  • Guide and support colleagues in-store, ensuring a safe and welcoming environment for customers and colleagues alike.
  • Maintain a great understanding of how the store is performing, and assist managers in delivering actions to improve store performance.
  • Lead from the front, setting a great example for colleagues and demonstrating a commitment to excellence.

What We Offer

As a Shift Leader at Tesco, you can expect a competitive rate of pay, starting from £14.28 an hour, with increases to £15.41 for stores inside the M25. You will also receive additional payments depending on location and skills. We offer a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.

Why Join Us?

Tesco is a leading retailer with a commitment to excellence and customer satisfaction. As a Shift Leader, you will be part of a dynamic team that is passionate about delivering exceptional service and driving business success. We offer a supportive and inclusive work environment, with opportunities for career development and growth.



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