Clinical Team Manager

1 month ago


Cardiff, Cardiff, United Kingdom Legal & General Group Full time
Job Title: Clinical Team Manager

We are seeking an experienced Clinical Team Manager to join our Group Protection Clinical team at Legal & General Group.

About the Role

The successful candidate will be responsible for guiding and managing a team of Vocational Clinical Specialists, providing support to the proactive claims management service for our Group and Individual Protection customers.

Key Responsibilities
  • Ensure the team's objectives and efforts are aligned to overall departmental goals, service level agreements, and targets.
  • Deliver a comprehensive clinical service to the claims team, assisting with the assessment and management of Income Protection, Critical Illness, and Ill-Health Liability Insurance claims.
  • Manage, motivate, and develop employees at all levels, in a manner consistent with the Company's policies and procedures.
  • Develop and build effective relationships with IFA's and Policyholders (employers), promoting the understanding of our claims management philosophy and operating procedures.
  • Establish and monitor rehabilitation plans for members, ensuring their clinical capability is developed and maintained.
Requirements
  • The jobholder must be either an Occupational Therapist or Registered General Nurse with either an Occupational Health qualification or vocational rehabilitation experience.
  • Strong communication, logical, and risk management skills are essential.
What We Offer

As a Clinical Team Manager at Legal & General Group, you will have the opportunity to participate in our annual performance-related bonus plan and valuable share schemes. You will also receive a generous pension contribution, life assurance, private medical insurance, and 27 days holiday, plus public holidays.

We strive to be open, mindful, and inclusive, so we are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.



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