Technology Service Leadership Opportunity

7 days ago


Cardiff, Cardiff, United Kingdom LT Harper - Cyber Security Recruitment Full time
Job Description

As a Service Delivery Manager at our company, you will play a key role in delivering exceptional service to our clients. This includes managing the onboarding process, developing process improvements, and liaising with stakeholders.

Key responsibilities include:

  • Onboarding new customers to our MSP / Service
  • Improving the overall quality of our service
  • Liaising with multiple stakeholders to resolve service issues

The ideal candidate will have a strong understanding of service methodologies within IT or Technology, excellent communication and presentation skills, and experience with project management. A background in MSSP, IT, Technology, or Cyber industries is highly desirable.

This role offers a competitive salary of £70,000 - £90,000 per annum, depending on experience, plus benefits.



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