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Store Operations Manager
2 months ago
Role Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Supervisor at Ben Sherman.
About the Role:
As a Supervisor, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining exceptional visual merchandising standards throughout the store.
Key Responsibilities:
- Drive sales growth by demonstrating passion for the product and brand, and providing accurate information to customers.
- Process sales transactions with care and in line with company guidelines.
- Provide an inviting and welcoming atmosphere for customers, and promote our multi-channel shopping options to ensure maximum customer satisfaction.
- Maintain exceptional visual merchandising standards throughout the store, and create a shopping experience that delights our customers every time.
- Assist the Store and Assistant Manager in driving consistent improvement to sales, KPIs, and other areas of measured success.
Requirements:
- Customer service focused with excellent communication skills.
- Sales and target driven with a commercial awareness.
- Good IT skills and experience of working in a premium fashion brand.
What We Offer:
As a Supervisor at Ben Sherman, you will have the opportunity to work in a dynamic and fast-paced environment, and contribute to the success of our stores. We offer a competitive salary and benefits package, and the chance to develop your skills and career in a leading fashion brand.