Bar Service Associate

3 weeks ago


Derby, Derby, United Kingdom Hollywood Bowl Group Full time
Role Overview

We are looking for a skilled Bar Team Member to join our dynamic team at Hollywood Bowl Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a memorable experience with every visit.

Key Responsibilities:

• Deliver outstanding customer service and build strong relationships with our customers
• Maintain a clean and well-organized bar area, ensuring that our customers receive perfectly served drinks every time
• Assist with stock management and ordering of supplies as required
• Work collaboratively with the team to achieve our business objectives and provide a seamless customer experience

What We Offer

We are proud to offer a range of benefits to our team members, including:

• Competitive hourly rate and the opportunity to earn extra 50p per hour, paid to you every month
• Access to apprenticeship programmes and in-house management training programmes
• Optional pension plan
• Additional days holiday with length of service up to five days
• Ongoing training and development, with the opportunity to fast-track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• Access to our Employee Assistant Programme for you and your family
• Financial long service awards
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

Requirements

To be successful in this role, you will need to have:

• Great customer service skills and the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive, and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition, and we are committed to creating a working environment that promotes equal opportunities and values individual differences and contributions.
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