Commercial Store Manager

2 days ago


Aylesbury, Buckinghamshire, United Kingdom Frasers Group PLC TA Sports Direct International Full time
Job Title: Retail Operations Director

**About Us**
Frasers Group PLC, T/A Sports Direct International, is a leading retail group with a strong presence in the UK and Ireland. We are committed to delivering exceptional customer experiences and driving business growth through innovative strategies.

**Estimated Salary**: £34,542 per annum

**Job Description**
We are seeking an experienced Retail Operations Director to lead our store operations team in Aylesbury. The successful candidate will be responsible for ensuring seamless store operations, delivering excellent customer service, and achieving sales targets.

**Key Responsibilities:**
  1. Implement operational procedures to ensure efficient store performance.
  2. Maintain high standards of customer service and resolve customer complaints effectively.
  3. Collaborate with the area manager to achieve sales targets and implement promotional activities.
  4. Develop and implement training programs to enhance team performance and productivity.
  5. Monitor store KPIs and provide insights to improve store operations.

**Required Skills and Qualifications:**
  • 3 years of experience in retail operations or management.
  • Excellent communication and leadership skills.
  • Able to work under pressure and meet deadlines.
  • Proven track record of improving store performance and customer satisfaction.

**Benefits:**
  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Discounted gym membership and 20% discount across all Frasers Group brands.


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