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Customer Service Representative
1 month ago
We are seeking a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a Customer Service Advisor, you will be responsible for ensuring our students feel at home by providing exceptional customer service and support.
Key Responsibilities- Provide excellent customer service to students, responding to their queries and concerns in a timely and professional manner.
- Assist with maintenance requests, health and safety issues, and other site-based tasks as required.
- Organize social events and activities to enhance the student experience.
- Handle complaints and rent arrears with patience and understanding.
We're looking for a positive, team player who thrives in a fast-paced environment. You'll have some customer service experience, excellent communication skills, and a passion for delivering exceptional customer service. In exchange, you'll receive a range of great benefits and the opportunity to work as part of a fun and supportive team in a business that's definitely going places.
Working at iQWorking at iQ is so much more than a job - it's the chance to carve out your future and build a career in a truly diverse and fun environment. If you're passionate about delivering exceptional customer service and making a real difference in the lives of our students, we'd love to hear from you.
