Animal Rehoming Coordinator

Woodgreen, The Animals Charity is seeking an exceptional Pet Adoption Specialist to facilitate the swift and successful placement of dogs into suitable permanent or foster homes while providing exceptional customer service and support to both adopters and foster carers.

The ideal candidate will oversee current cases and ensure rapid and appropriate outcomes as a Pet Adoption Specialist, efficiently matching dogs with suitable permanent or foster homes based on individual needs, personalities and adopter or fosterer lifestyles.

• They will assess foster carers, customer and pet needs during the matching process to ensure successful placements and provide tailored support
• Develop and implement rehoming strategies for any long term or high need dog, considering their individual needs and characteristics to swiftly get them in to appropriate homes.
• Provide skilled support to address any challenges and enhance adoptability.
• Collaborate with other departments and teams within the organisation to ensure effective foster and rehoming outcomes.
• Work with our Intake & Rehoming Specialist where care, behaviour or veterinary support is required.

As a Pet Adoption Specialist, you will create a welcoming and engaging environment handling general enquiries and resolving issues effectively ensuring accuracy, data privacy and confidentiality at all times.

In return, you will receive a competitive salary estimated to be £24,000 - £26,500 per annum, depending on experience, which will be complemented by;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• Benefits hub - exclusive discounts on popular brands
• 25% discount in our charity shops

We are committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.