Service Advisor Trainee

4 days ago


Leamington Spa, Warwickshire, United Kingdom Stellantis Apprenticeships Full time
Job Description

We are seeking a motivated and enthusiastic individual to join us as a Service Advisor Apprentice. This apprenticeship offers a fantastic opportunity to develop essential skills in customer service and vehicle maintenance coordination within the automotive industry.

Key Responsibilities:

  • Assist customers in scheduling service appointments and providing information on available services.
  • Greet customers in a professional and courteous manner, ensuring a positive service experience.
  • Liaise between customers and service technicians to convey vehicle concerns and estimated completion times.
  • Learn to interpret vehicle maintenance schedules and provide accurate recommendations to customers.

Required Skills and Qualifications:

  • A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles.
  • Basic computer skills for documentation and communication purposes.
  • Working towards or in possession of a valid driver's license and clean driving record.
  • Grade C/4 or above in Maths and English or equivalent.

Benefits:

  • A standard workweek typically consists of 40 hours, scheduled from Monday to Friday.
  • Approximately 20% of your total work hours will be dedicated to 'off-the-job' training.
  • All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre.

Estimated Salary: £18,000 - £22,000 per annum based on location and experience.



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