Service Advisor Trainee
4 days ago
We are seeking a motivated and enthusiastic individual to join us as a Service Advisor Apprentice. This apprenticeship offers a fantastic opportunity to develop essential skills in customer service and vehicle maintenance coordination within the automotive industry.
Key Responsibilities:
- Assist customers in scheduling service appointments and providing information on available services.
- Greet customers in a professional and courteous manner, ensuring a positive service experience.
- Liaise between customers and service technicians to convey vehicle concerns and estimated completion times.
- Learn to interpret vehicle maintenance schedules and provide accurate recommendations to customers.
Required Skills and Qualifications:
- A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles.
- Basic computer skills for documentation and communication purposes.
- Working towards or in possession of a valid driver's license and clean driving record.
- Grade C/4 or above in Maths and English or equivalent.
Benefits:
- A standard workweek typically consists of 40 hours, scheduled from Monday to Friday.
- Approximately 20% of your total work hours will be dedicated to 'off-the-job' training.
- All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre.
Estimated Salary: £18,000 - £22,000 per annum based on location and experience.
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